Archive for the ‘Ethics’ Category

Happy Martin Luther King, Jr. Day Legal Marketers & Entrepreneures

In the sprit of a tradition bestowed to my by my Tuskegee Airman, Freedom Fighter, College Professor Dad – Arthur C. Smith, who annually said,  “All Black People should be working TWICE as hard on MLK’s birthday…” I’m spending my at The Rainmaker Institute supporting attorneys in the development of their firms.

I can’t think of a more befitting form of self-expression of my admiration and commitment to humanity. Even as a very little girl, I remember my dad’s teachings and the sound of Martin Luther King’s voice resonating through our living room. I distincly recall how incredibly privileged I was to have a family around me who loved me so much.

Growing up, my parents made sure I had friends from across the globe from every imaginable faith, and ethnicity — yes, the little person in pink & gray is me!

My mom, Valerie Moultrie, reading at Parent's Day - Oak Lane Day Schoool, Blue Bell, PA - 1966

Mom, Valerie Moultrie, reading to my nursery school class, at Oak Lane Day School in Blue Bell, PA - 1966

I quickly realized how strong and huge hearted my parents were and that they worked along with their friends and Martin Luther King to create our incredible United States as I know it. True – we have much work to do as humans in the realm of communication, compassion and cohesiveness. I am the last one to “sugar coat” anything!

I invite you to revisit Martin Luther King’s “I Have A Dream” speech today — and allow yourself to be moved. I’ve no doubt his words will inspire you to continue manifest your dreams and serve those that matter most to you.

Our nation’s acknowledgement of Martin Luther King’s Birthday and the wonderful honor bestowed on The Tuskegee Airman — provides us all with an opportunity to remember the past and see how incredibly far we have come! Many, Many Blessings and Much Joy to you today as you celebrate human-kind!

Kara works with legal marketers and small to mid-size business to create a more clearly defined focus and distinctive business strategy that will provide them with a competitive advantage for new business, higher reputation recognition, and enhance their ability to attract, win, and retain the clients they really want.

Who Owns a Twitter Account ? A Lawsuit May Determine It…

The New York Times’ John Biggs has poseed an important question…

How much is a Tweet worth and how much does a Twtitter follower cost?

Noah Kravitz, a writer, worked for PhoneDog, a cell phone marketing company.  While there, he wrote for the company’s blog and acquired more than 17,000 Twitter followers. He left his job after 4-years and was intially told that he could keep his Twitter account and was requested to “tweet on their behalf from time to time and I said sure, as we were parting on good terms.”

phonedog

twitter.com/phonedog_noah and the site Noah's last post directs you to have been "disconnected" for now...

I am among a fast growing number of marketing professionals who are building our reputations as online journalists via their blog and social media platforms.  In doing so, we are building our influence among our audience, and any employer interested in doing so for their company, will bring on professionals who are demonstrating their skills.

The “proof’s in the pudding” so to speak, and transparent actions speak much louder than words.  So, of course any savvy hiring manager will want to be on the lookout for the skill-set.

This being said, John’s statement below truly hit home…

… in a world where social media’s influence can mean the difference between a lucrative sale and another fruitless cold call, social media accounts at companies have taken on added significance.

The outcome of this case is going to set a precidence. Particularly, because more and more marketing and sales professionals are being hired because of their savvyness using Twitter, YouTube, Facebook and other social media platforms, and the number of followers they have acquired.

As employers, you’ll want to stay concious of what you’re paying your employees to do.  After all, if they’re being paid to sit in a seat and make calls, then their interactions on social media (and the followers they generate) — are personal.  They are not connected to the business you pay them to perform.

Transparency in business practices has never been more important.  So, specicifity in job descriptions and fair compensation from the outset will alleviate a multitude of problems later — not to mention the negative public relations impact a lawsuit against an ex-employee in good standing has on your company.

Similarly, if you are an employee of a firm and requested to blog and use social media as an addendum to the duties you were originally signed on to do, make sure the stipulations for doing so are in writing!! Expressing your professional opinion, ie: publicising your expertise on the company’s behalf, your writing skill, and the audience you attain, and the time it takes to create are all valuable skills that you should be compensated for.

Other articles you may be interested in:

Legal Marketing and Small Business on Facebook

Social Media and MeetUps Keep Legal Marketers Connected

FourSquare – A Fun and Innovative Tool For Legal Marketers

Kara works with legal marketers and small to mid-size business to create a more clearly defined focus and distinctive business strategy that will provide them with a competitive advantage for new business, higher reputation recognition, and enhance their ability to attract, win, and retain the clients they really want.

You can reach her at 917-856-5410

Here’s to Lawyers Dedicated to Legal Mastery, Civil Justice and Deconstruction of The -Isms

I didn’t realize how incredibly blessed I was living in Harlem, in a world full of future-driven, forwad thinking folk from all over the planet.  Don’t get me wrong, I truly adore the sunshine and overwhelming generosity of the many new friends I’m making.

While living in my fabulous corner of Manhattan, it wasn’t possible for me to see how much, New York with all of its issues, was a very safe coccoon brimming with intellectual, humanly rational and empathetic people.

It occurs to me now that I was living in a microcasm of the country where the  -isms are openly discussed, debated and not tolerated.  I’m also painfully aware of how much I went unthwarted because of them.  Obviously, I’m not oblivious.  I fully realise that inequality exists over the entire planet.  That’s not what I mean…

After moving to Phoenix, and meeting the countless number of people that I have, I feel it is important to note that many of my new friends encounter racist and sexist behavior and commentary on a daily basis.  Since arriving here at the end of January, I’ve experience several instances myself.  This is human behavior that I have been the focus of in the past.  Before moving here, I liked to believe was behind me.  However, it is behavior that I’ve been reawakened to.

I have found myself deeply disappointed and angry.  When I witness this behavior, there is a physical pain I feel, like a fast, deep heart break.  It truly hurts.  Just yesterday, I realized that I  truly hoped this antiquated ideology had ceased in the 1980’s and we still have far to go!

With the issues of human civility facing me, the reason I chose my vocation is extremely clear.  I adore working with attorneys, and fully respect and admire them for their mastery of  United States Law.   The structure of our laws maked them adaptable with the capability of being reworked over time.  I belive this construct was put in place in order to provide the best possible life for our citizens and standing for the law is what attorneys do.

Blue and Pink Sexual Equality Concept

You may think that I have an idealistic viewpoints, but I lived in Manhattan for more than 22-years, studied the rulings of Thurgood Marshall during his reign on the Supreme Court, and pay attention to civil justice changes, so I thoroughly believe in the brilliance of our legal structure. So, please realize that my opinion is only mine – not meant to be fodder for agreement or disagreement…

To all attorneys –KUDOS to You!

One of my older aunties used to tell me, “Don’t worry baby, what doesn’t kill you will make you stronger.”  She wasn’t kidding either!  I’m still getting squeezed to be more than I ever thought I could be. So I guess I’m a full fledged butterfly Ready To Soar!

Other articles you may be interested in:

How to Create a Personal Brand as a Civil Rights Lawyer – Using Speaking Engagements, Published Articles & Social Media Web Sites as a Way to Make a Name for Yourself

The Most Racist Thing That Ever Happened To Me, by Toure -The Atlantic.com

I am an advisor at The Rainmaker Institute.  The Rainmaker Institute provides business development knowledge and Done-For-You services of Blogging and Social Media and Customized Newsletter Writing services that small to mid-size firms need.  Please please feel free to give me a call at 888-588-5891 Ext. 402 or send me an email at kara@therainmakerinstitute.com.

Research papers by Kara Smith of Karasma Media PR, make The Social Science Research Network’s 2010 Top Ten Download List*

I received word today that three graduate research I published on The Social Science Research Network (SSRN ), made their 2010 Top Ten Lists.

*UPDATE: I received an e-mail from Gregg Gordon, the President of SSRN early the morning of January 4th, containing the following text:

We apologize for sending you one or more incorrect email messages last week. While testing some new functionality, our servers sent “Top Ten” emails to the top one hundred downloaded papers in certain ejournals instead of the top ten.

Oh well… I made the top-20 in two categories, and the top 50 in others…

My papers:

“A Semiotic Analysis of the African American Character Ben in the Film Night of the Living Dead, in Relation to Literary Media Theory

  • Listed on SSRN’s Top Ten download list for AFAM Subject Matter eJournals, Film eJournal – Forthcoming, HRN African-American Studies Research Network, HRN Performing, Visual, & Fine Arts Research Network, Literary Theory & Criticism eJournal and PVFA Subject Matter eJournals. Downloaded 126 times

“Jazz Interpolation and Improvisation: George and Ira Gershwin’s Fascinating Rhythm as Recorded by Ella Fitzgerald and Dianne Reeves”

  • Listed on SSRN’s Top Ten Download List for Music eJournal – Forthcoming.   Downloaded 64 times

“African-American Media Images of Death and Mourning”

  • Listed on SSRN’s Top Ten download list for AFAM Subject Matter eJournals and HRN African-American Studies Research Network. Downloaded 76 times

I’ve begun a job search for a college level teaching position in communications based in Arizona, where my mother lives; specifically at Arizona University West Campus
and The University of Phoenix.

Being in SSRN’s top-10, three times is very exciting news, as I build this new leg of my career, and it is exhilarating to receive affirmation that my work is being read.

However, in today’s world of on-line research availability, I can’t help wondering how many people are plagiarizing, and how many professors aren’t catching the students doing so — for a multitude of reasons.

I would very much like to hear other published professionals and educators about this issue and safe guards/software you utilize to offset it.

Plagiarism-By Pink Candy

I’ll be keeping a leg of Karasma Media here in New York to continue to service clients here, and traveling as needed. We’re launching a new platform in February, so stay tuned!

Kara works small to mid-size business and  legal marketers to create a more clearly defined focus and distinctive business strategy that will provide them with a competitive advantage for new business, higher reputation recognition, and enhance their ability to attract, win, and retain the clients they really want.

You can reach her at 917-856-5410

Corporate Social Responsibility (CSR) and the Influence of Legal Marketers

As legal marketers, we  play an extremely important role in spearheading the development of corporate strategy for our organizations and in the responding to the Corporate Social Responsibility (CSR) agenda in play.

Yesterday, I attended Good Business 2010 in New York City, hosted by the Better Business Bureau. Speakers included Michael Holland, Edelman; Exec. VP and Group Head, Corporate Social Responsibility, NY; Deborah Holmes Ernst & Young, LLP, Global Corporate Responsibility Leader; and Robin Reibel, of the Macy’s Group V.P, Media Relations Cause Marketing, and Visitors Services.

One of the highlights of the conference was a front-of-the-room conversation between NY Times Advertising Columnist, Stuart Elliott,
and Christopher Graves, the CEO of Ogilvy Public Relations Worldwide, who I had the opportunity to speak with briefly afterward.

For me, one of the most important points Chris emphasized was,

“Never forget, the emotional human being on the other side”.

dreamstime_336389

Some of my key takeaways:

  • In order to be sustainable, the social concerns of a firm and the human beings behind a legal organization need to be demonstrated, particularly since we see the strong influence that that “the company behind the product” has on the brands all of us consumers purchase.
  • CSR has been one of the key themes of the new Millennium and involves companies operating their businesses in ways that meet their stakeholders’ expectations about economic, legal, ethical and environmental and social performance.
  • People are more likely to buy and rate the products from a company that they perceive as having a good reputation.

Social Media plays an important role in delivering CSR for legal brands, particularly through :

Information: Address both the services your legal marketing organization offers and the concerns of its audience

Blog Content: Needs to be appropriately targeted, ethical, accurate and culturally enriching and acceptable;

Pricing: Be sensitive to client needs ie: moving away from hourly billing,  and value, as well as operating your firm as a profitable business;

Selling: Avoid perceptions of misleading and pressuring customers and staying within compliance of ABA and jurisdiction regulations

Customer Service: Stay cognizant of your audience’s needs and concerns is key, as well as effective with resolving disputes.

Chris also mentioned this scenario I thought you might get a kick out of.  Nestle’s grossly mishandled Greenpeace’s outrage via Facbook ver their supporting companies that destroy rainforests in order to produce the palm oil that Nestle purchases from them.

While it’s highly unlikely that any orangutans will be attacking your legal marketing org any time soon, keeping the “Beasts at-Bay” with CSR in mind is sound business advice.

Other articles you may be interested in:

As the Legal Marketing Industry Shifts – We Can Differentiate By Making A Difference

Legal Marketers and Bloggers: The FTC’s New Regulations for Endorsements and Testimonials are Effective December 1, 2009 – FTC Toolkit Keeps You Informed

20 Tips for Legal Marketers Looking to Make Some Meaningful Changes In Their Business

Legal Marketing Ethics in A Web 3.0 World

Kara works with legal marketers to create a more clearly defined focus and distinctive business strategy that will provide them with a competitive advantage for new business, higher reputation recognition, and enhance their ability to attract, win, and retain the clients they really want.

You can reach her at 917-856-5410

Legal Marketing Ethics in A Web 3.0 World

I’m prefacing a reference to a terrific article published on lawyerist.com on ethics, with a sneak-peak of  what’s to come for legal marketing.

Almost everyone reading this knows what Web 2.0 is, Web 3.0 is terminology you may not be so familiar with.

Web 2.0 is about social networking and mass collaboration with the blurring of lines between content creator and user whereas Web 3.0 is based on “intelligent” web applications using:
*    Natural language processing
*    Machine-based learning and reasoning
*    Intelligent applications

Read more at Suite101: What is Web 3.0?: The Next Generation Web: Search Context for Online Information

As the legal marketing industry is struggling to get up to speed with blogging, Facebook, and LinkedIn, technology isn’t slowing down in order for the sector to get caught up.  Ethical standards for legal marketers have never been more important nor more scrutinized than they are in today’s environment of the quest for new clients.

ethics

Legal marketing in a Web 2.0 world is complicated for bar associations for many reasons, but one of the most significant is that legal marketing on the web, even when it’s done in a traditional format, is completely different from the legal advertising that bar associations are used to regulating.

Google’s point-and-click ads for law firms come the closest to traditional advertising, but unlike radio and TV ads, they can be tailored and tweaked easily and frequently. Some bar associations require attorneys to submit all their advertisements for review–but how can one do this with an online ad that has 30 permutations?

Non-traditional legal advertising like that found on blogs, Facebook, LinkedIn, and Twitter is even more complicated.

Read the article in full on The  Lawyerist.com

Ethical online marketing for legal professionals is not an “in-your-face” or obnoxious sales pitch.   It is a gentle conversation that entails one-to-one communication.  Which is  why I’ve been saying “Social Media is Public Relations for Legal Marketers, for the past 2-years.

Keeping on track with legislation governing online marketing rules and learning how to stay in tune with your audience and attract your ideal clients is not something legal marketers have to struggle with.

Kara works with legal marketers to create a more clearly defined focus and distinctive business strategy that will provide them with a competitive advantage for new business, higher reputation recognition, and enhance their ability to attract, win, and retain the clients they really want.

You can reach her at 917-856-5410

Other articles you may be interested in:

Your Personal Brand vs Your Corporate Brand – Added Clarity for Legal Marketers

Listening, monetization, and ethics are key for successful social media campaigns and your legal marketing reputation

Legal Marketers – Now is NOT the time to give up on Twitter

Lawyers, Forget About “Quitting Facebook” – Expanding Your Comfort Zone to Communicate is Key