Social Media Bible Rebuttal — Doth thou protest too much?

I received some interesting feedback in response to my blog post:

from Social Media Bible author, Lon Safko.
The post references Andrew Hammp’s Ad Age critical book review, and I wanted to make it very clear to my readers that no book is going to provide a legal marketer or any other business owner the time, effort or effectiveness to generate business quickly with social media, solely on their own.
The truth is, if you’re running a law practice or marketing firm, or media relations company, as you perform the daily operations of your business, you’re probably going to discover that you don’t have enough time to manage your online platform effectively; nor will you want to.

Lon Safko, is a brilliant entrepreneur, inventor, speaker and innovator, and no one is disputing the informative value of the book’s content. Mr. Hammp and the other people who commented on his Ad Age post, take issue with Mr. Safko’s insinuation that anyone can succeed on this platform on their own, by using his 820 page book, written by a multitude of specialists.

One of the items I caution my clients about is not thoroughly researching, before making comments, particularly negative ones.

In my blog post about the Social Media Bible, not one word of negativity did I say. I repeated the commentary of one of the most reputable advertising and marketing sources in the industry.
Also, I don’t have an “MBA in social media as Mr. Safko references. If ‘Lou’ had taken time to research, ie: join me on the social media platform Linked In, or actually searched on this platform before making comment, he would see that I have an MA in Media Studies….

Unfortunately, Lou Saflko’s rebuttal he posted on his own blog, wasn’t anymore tactful …
http://socialmediabible.ning.com/profiles/blogs/advertising-age-censors
(Incidentally, he told me to reference this post in order to see why his comments were censored, both on my blog and on Ad Age…)

Regarding the “censorship” he’s referenceing on the Karasma Media blog,
the delay with his comments posting really wasn’t that deep… I simply needed to adjust the settings on my blog to send me e-mail alerts as soon as they hit.

Also, from a PR standpoint..it appears that Mr. Safko is not acknowledging two things:

  1. I use my blog for businesss, and
  2. As a women who works with numerous clients, pre-screening comments on a business blog may be a necessity. I’ve learned from experience to install the filter.
In certainly appears as though Mr. Saflko could use some social media public relations guidance.

One of the things I advise my clients on, is when or if they should respond to negative comments. See Handling Negative Comments On Your Legal Marketing Blog

Two of the comments made by Mr. Safko:

“I truly hope that I never get to the point where I believe that I can’t learn something new and that I know it all.” (On his blog)

“Then please reconsider the title of your blog.” (On mine…)
**Did you mean “blog post?

I shudder to think what didn’t appear on the Ad Age blog…

Regardless of your level of expertise, qualifications, or “marketing strategy”, rebuttal that reflects covert hostility, can easily backfire, as it can cause readers to question your validity.

It is paradoxical that Mr. Safko acknowledges Ad Age’s negative commentary is generating traffic. Correspondingly, in making comment on my blog and writing the rebuttal, he’s doing exactly what he needs to do to keep the conversation flowing.

The bad news:
Mr. Safko is utilizing the same strategy he’s critical of Ad Age for using, and the obviousness of this could be perceived as hypocritical or misleading…

This conversation is turning out to be a case study, although perhaps not the kind Mr. Safko envisioned…

Looking forward to your thoughts.

Please see other related articles:

Social Media as PR in Legal Markerting is Underused and Under Funded

Public Relations for Law Firms and the Mastery of Web 2.0 Social Media

Legal Marketing Execs, in a back-to-basics down economy, you can’t only target who you did last year

Social Media Is Public Relations for Legal Marketers

Photo by sonyadee

Kara works with legal marketers to create a more clearly defined focus and distinctive business strategy that will provide them with a competitive advantage for new business, higher reputation recognition, and enhance their ability to attract, win, and retain the clients they really want.

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This entry was posted on Saturday, May 23rd, 2009 at 6:19 pm and is filed under Legal Marketing Tips, Legal Marketing Trends. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

5 Responses to “Social Media Bible Rebuttal — Doth thou protest too much?”

  1. Lon Says:

    Good Post! Thoughtful and well written. Thank you for pointing out my short comings. You are right about many of them. I will take them to heart and continue to work on them. I would be grateful, if you would visit our community site SocialMediaBible.Ning.com and contribute your insights! Thanx for connecting! – LON SAFKO

  2. Kara Smith - Karasma Media Says:

    Thanks Don!
    It means so much to know my advice is helpful. I’ve signed up on SocialMedia Bible, although this blog is my primary place of publication.

    Let me know if I can help!

  3. Karasma Media » Blog Archive » The "Social Media Bible" Gets a Lukewarm Review Says:

    [...] Social Media Bible Rebuttal – Doth Thou Protest Too Much? Public Relations For Law Firms and the Mastery of Web 2.0 Social Media [...]

  4. Bill Bartmann Says:

    I’m so glad I found this site…Keep up the good work I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say GREAT blog. Thanks,

    A definite great read…:)

    -Bill-Bartmann

  5. Kara Says:

    Hi Bill -
    Thank you so much for taking the time to add your comments here. I’m so glad you’re finding my posts useful, hearing that my posts are useful is the reason I do what I do!

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